Managed Services

Seamless IT Management for Business Growth

Managed Azure Cloud Services: Cost & Security with Microsoft AI

As an Azure Expert MSP, Cloud 9 excels at managing complex global cloud environments. Our designation as a top-tier partner affirms our commitment to delivering the highest levels of service and benefits to our clients.

Managed Azure Cloud Services: Cost & Security with Microsoft AI

As an Azure Expert MSP Cloud 9 excels at managing complex global cloud environments. Our designation as a top tier partner affirms our commitment to delivering the highest levels of service and benefits to our clients.

Why Choose Cloud 9 as Your Managed Services Provider?

Your Strategic Partner in IT Excellence

Cloud 9 Infosystems is a trusted MSP with expertise across all major cloud platforms. We deliver end-to-end managed services — from cloud operations and infrastructure management to security, automation, and cost optimization — ensuring your IT runs efficiently and securely.
Our client-first approach provides tailored, scalable, and cost-effective solutions for Azure, AWS, Google Cloud, or hybrid environments.

Expertise & Recognition

As a Microsoft Designated Managed Services Partner and Azure Expert MSP, Cloud 9 has proven capabilities in delivering best-in-class services. Our close collaboration with Microsoft gives us direct access to platform experts, enabling us to provide advanced support and cutting-edge Azure Managed Services that drive your digital transformation.

Comprehensive Service Offerings

Our portfolio includes end-to-end Managed Services spanning Azure, Microsoft 365 Managed Services, and Dynamics. From cloud infrastructure to application modernization and IT operations, we provide fully integrated services to ensure your environment is efficient, secure, and future-ready.

Proactive & On-Demand Support

Cloud 9’s round-the-clock monitoring and management ensures maximum uptime. We offer both proactive maintenance and on-demand support, preventing issues before they disrupt operations. This proactive approach sets us apart as a reliable Managed Services Provider you can trust.

Customized Cost Management

We help businesses unlock the full value of their IT investments through strategic cost governance. Our Azure Managed Services include continuous resource optimization, usage analysis, and tailored cost control strategies to keep your IT spend lean and efficient.

Security & Compliance

As a Managed Security Service Provider, Cloud 9 embeds robust security frameworks across all offerings. From identity protection to threat management and regulatory compliance, our services ensure your systems are fortified against evolving threats.

Empowering You to Focus on Growth

As your Microsoft 365 Managed Service Provider, we take care of all the backend complexities—so your team can focus on driving business success. Our scalable, automated, and secure M365 solutions streamline your operations and boost productivity across departments.

Local Touch with Global Reach

Backed by Microsoft’s global infrastructure, Cloud 9 delivers globally recognized standards with a personalized, local-first approach. This ensures you get enterprise-grade quality with hands-on support tailored to your region and industry.

Flexible & Scalable Solutions

Our Managed Services are built to scale as your business grows. Whether it’s expanding workloads, integrating new tools, or migrating legacy systems, Cloud 9 offers flexible and responsive solutions that evolve with your business.

Reliable SLAs for Guaranteed Performance

Our strong SLAs guarantee high availability, performance, and responsiveness, ensuring that you receive consistent and reliable service. This commitment to quality helps minimize risks associated with IT investments and operations.

Expert & Recognition

As a Microsoft Designated Managed Service Partner, Cloud 9 has proven expertise in delivering top-tier managed services. Our deep integration with Microsoft’s solutions, coupled with direct access to Microsoft experts, positions us to offer unparalleled service quality.

Comprehensive Service Offerings

Our managed services cover everything from Azure to Microsoft 365 and Dynamics, offering a wide range of support from infrastructure management to application modernization. We provide end-to-end services, ensuring your IT environment is fully optimized and secure.

Proactive & On-Demand Support

Cloud 9 excels in both proactive and on-demand support, ensuring your IT systems are always running efficiently. Our 24/7 monitoring and management services detect and resolve issues before they impact your business, providing peace of mind and reducing downtime.

Customized Cost Management

With Cloud 9, you benefit from detailed cost optimization strategies that improve your bottom line. Our managed services help maximize your return on IT investments by efficiently managing resources and providing regular optimization recommendations

Security & Compliance

Security is paramount in all our managed service offerings. We help safeguard your entire organization with integrated security, compliance, and identity solutions, regularly reviewed to keep up with the latest threats and compliance requirements.

Empowering You

As Microsoft Designated Managed Service Partner, we empower you to focus on what really matters—driving business success. We handle the complexities of IT management, allowing you to concentrate on strategic business activities without being bogged down by technological challenges.

Local Touch with Global Reach

While offering the robustness of Microsoft’s global cloud infrastructure, Cloud 9 maintains a personalized approach with a local touch. This unique combination means you get a partner who understands your local needs while delivering global quality standards.

Flexible & Scalable Solutions

Our solutions are designed to scale with your business. Whether you’re looking to expand your services, increase capacity, or integrate new technologies, Cloud 9 provides the flexibility and scalability to adapt quickly to your changing business needs

Strong Service Level Agreements (SLA)

Our strong SLAs guarantee high availability, performance, and responsiveness, ensuring that you receive consistent and reliable service. This commitment to quality helps minimize risks associated with IT investments and operations.

Comprehensive Azure Managed Services for Business Growth

Optimizing Performance, Security, and Cost Efficiency for Seamless Cloud Operations

Managed Services

Our Managed Services cover everything from cost optimization and 24/7 proactive governance to advanced infrastructure, application, and network monitoring, ensuring your IT environment remains agile, scalable, and secure across any cloud or on-premises setup.

What is a Managed Services Provider (MSP)?

A Managed Services Provider such as Cloud 9 is a specialized partner that leverages deep expertise across cloud platforms, hybrid environments, and IT infrastructure to manage and optimize operations. MSPs are equipped to handle critical systems and applications, allowing enterprises to maximize the value of their technology without the complexities of day-to-day management.

By partnering with a trusted MSP, companies gain access to operational excellence, ongoing innovation, and strategic guidance tailored to their unique business needs.

Why Choose Cloud 9 for as your Managed Service Provider?

Optimized Cloud Infrastructure & Cost Efficiency

Our Azure Managed Services help businesses maximize their cloud computing infrastructure, reducing unnecessary expenses while ensuring high performance. With cloud cost optimization services, we align IT investments with business needs, ensuring a scalable, pay-as-you-go model.

Proactive Security & Compliance

We implement Azure security best practices to safeguard your cloud environment. From cloud security consulting services to Azure security tools, we provide 24/7 monitoring, ensuring compliance with industry regulations while protecting against cyber threats.

Seamless Azure Migration & Cloud Consulting

Our expert Azure consultants provide cloud migration services, using the latest Azure migration tools and cloud migration plans to facilitate a smooth transition. Whether you're adopting Azure AI, Copilot, or Ignite, our tailored approach ensures a hassle-free migration.

Enhanced Disaster Recovery & Resilience

With Azure disaster recovery and cloud backup services, we ensure business continuity even in unforeseen circumstances. Our disaster recovery in cloud solutions provide data redundancy and failover support for uninterrupted operations.

Governance, Performance & On-Demand Expertise

Our managed IT services include monthly patching, quarterly security audits, and real-time monitoring, ensuring Windows Azure Virtual Desktop and other applications run efficiently. With our strong SLAs, you get guaranteed uptime, proactive governance, and local support in Chicago and across the USA.

Flexible & Scalable Cloud Solutions

From MS Azure Virtual Desktop to cloud computing applications, we provide cloud services for businesses of all sizes. Whether you're a small business or enterprise, our managed services ensure seamless Azure AI ML integration, cloud computing benefits, and cloud infrastructure security.

Maximized IT Investment

We help reduce costs and improve your bottom line while accelerating growth.

On-Demand Expertise

Access to Microsoft product experts and advanced service offerings, including monthly patching, updates, and quarterly security reviews.

Enhanced Resilience & Security

Leverage Azure’s built-in geo-redundency and our added security management to ensure high availability and protect your data.

Governance & Performance

We ensure robust governance, performance management, and resilience across all Azure services

Cost Optimization

Regular assessments to ensure efficient use of Azure resources, avoiding wasteful expenditure.

Transform Your IT Infrastructure with Cloud 9 Infosystems

As one of the best managed service providers in Chicago, Cloud 9 Infosystems empowers businesses with secure, efficient, and cost-effective cloud solutions. Let our Azure managed services streamline your IT operations, allowing you to focus on growth and innovation.

End-to-End Microsoft 365 Managed Service Provider

Seamless Productivity, Security, and Compliance for Your Workforce and Maximize Efficiency with Expert M365 Management

Cloud 9 Infosystems provides comprehensive Managed Services for Microsoft 365, ensuring optimal performance, security, and compliance across SharePoint, Intune, Teams, and Office applications. From cloud security consulting services to license optimization, we simplify M365 management, allowing businesses to focus on growth and innovation.

Managed Service for M365

Our management covers the entire Microsoft 365 suite, including Sharepoint, Intune, and Office applications, with a focus on improving user satisfaction and productivity.

Enhanced Employee Productivity & User Experience

Our services ensure seamless access to Microsoft 365 applications, improving productivity and user satisfaction. Whether it's Windows Azure Virtual Desktop, Teams collaboration, or SharePoint management, we enhance workflow efficiency across your organization.

24/7 Continuous Support & IT Management

With on-demand managed IT services, we handle application support, device management, and Microsoft 365 license management. As a trusted managed service provider (MSP) in Chicago, we offer real-time troubleshooting and proactive maintenance.

Robust Security & Compliance for M365

We implement Azure security best practices to protect your M365 environment from cyber threats. Our cloud security service provider solutions include:
- Identity & access management (IAM)
- Data loss prevention (DLP) strategies
- Microsoft Intune security policies
- Multi-factor authentication (MFA) enforcement

Proactive Asset & Device Management

Through Intune and cloud security tools, we ensure comprehensive asset tracking, endpoint management, and remote troubleshooting. Our cloud security consulting services help maintain compliance while optimizing your IT investments.

Simplified Microsoft Licensing & Cost Optimization

Navigating Microsoft’s complex licensing landscape can be challenging. Our experts ensure compliance, prevent unnecessary licensing costs, and optimize your Microsoft 365 and Azure investments.

Employee Productivity

Services designed to increase productivity and employee satisfaction by ensuring reliable access and smooth operation of all Microsoft 365 applications.

Continuous Support

24/7 on-demand support, including application support, asset and device management, and license management.

Security & Compliance Management

Managing security settings and compliance across your Microsoft 365 deployment to safeguard your organization.

Proactive Services

Asset and device management coupled with detailed advisory services to maintain operational efficiency.

Microsoft Licensing Complexity

Our services are designed to ensure your organization remains compliant with Microsoft’s evolving rules and policies, preventing costly penalties and enhancing your software asset management strategies.

Empower Your Workforce with Cloud 9’s M365 Managed Services

As one of the top managed service providers in Chicago, we offer a secure, scalable, and cost-effective Microsoft 365 experience. Let our experts handle your M365 environment while you focus on driving business success.

Tailored IT Solutions for Your Business

Only pay for what you need with Cloud 9’s flexible Managed IT Services. Choose the right package that aligns with your IT goals, ensuring cost efficiency, scalability, and seamless cloud operations.

Pick What’s Best For You

Cloud 9 wants to make sure that you only pay for what you need. With our fully managed IT services and solutions you can pick
the package that best meets your IT requirements.

COMPARISON CHART

SERVICE* BRONZE SILVER GOLD
24x7 Basic Cloud Server Monitoring
60 Minute Quarterly Cloud Optimization Consultation
Proactive Consulting & Optimization
Azure Services Health Monitoring and Alerts
Issue Escalation to Microsoft Support if Required
Cloud Server Patch Management
Access to Advanced Cloud Monitoring
Native Azure Backup Monitoring
Azure Consumption Monitoring and Budget Alerting
Technical Account Manager (TAM)
Biannual Azure Platform Optimisation Review (performance/cost/security)
Supports PAYG, EA, and CSP Azure Subscriptions

*Other services are available and tailored to individual client needs. Contact us for further information.

Choosing Cloud 9 as your Managed Service Provider means partnering with a leader in Microsoft cloud solutions that not only enhances your operational efficiencies but also secures and transforms your IT landscape, all while letting you focus on driving your business forward.

Unlock the Full Potential of Your IT with Cloud 9

Partnering with Cloud 9 as your Managed Service Provider means gaining a trusted expert in Microsoft cloud solutions. We help you streamline operations, enhance security, and drive digital transformation, so you can focus on what matters most—growing your business.

Get started on our special Managed Services offer

Frequently Asked Questions

Managed Services are a comprehensive approach where a third-party provider, like Cloud 9, manages and optimizes your IT infrastructure, cloud environments, security, and applications, allowing your team to focus on core business goals.

Cloud 9 is a Microsoft Designated Managed Service Partner and Azure Expert MSP. With certified expertise, 24/7 monitoring, proactive support, and scalable solutions, we deliver comprehensive Azure and Microsoft 365 Managed Services tailored to your business needs.
As a trusted Managed Security Service Provider, Cloud 9 integrates advanced security solutions including threat detection, identity management, and compliance monitoring. We ensure your Microsoft cloud environment remains protected against evolving cyber threats.

Absolutely. Cloud 9 continuously analyzes your cloud usage to provide actionable insights, eliminate waste, and optimize costs. Our goal is to ensure you get maximum ROI from your Managed Services investment.

Cloud 9 provides managed services across all major cloud platforms (Azure, AWS, Google Cloud), hybrid setups, and on-premises IT infrastructures.

Our services include:

  • 24/7 monitoring and proactive issue resolution
  • Cloud and infrastructure management
  • Security and compliance management
  • Cost optimization and resource management
  • Backup and disaster recovery
  • Automation and DevOps support
  • Strategic IT advisory

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