Careers
Dynamic. Diverse. Dedicated.
At Cloud 9, we believe that each member of our team has something unique to offer. We firmly believe in learning from each member of our world-wide team. We have invested significant time and thought into curating a collaborative, friendly, and invigorating work environment. Come join an amazing team of people who have the grit to make great things happen.
Flexible Work Hours
Keep up with meetings and deliverables, and we will work with you to create a schedule that suits your needs and ours
Modern Workplace
Casual, Yet Professional Work Environment
Referral Bonus
Know someone who can do awesome work? Refer a friend to our recruiting team, and if they’re hired, you get a referral bonus after 90 days of employment. Pretty cool, huh?
Diverse People. Better Solutions.
Benefits @ Cloud9
We invest continually in staying ahead, providing a singular, seamless experience in the ever-evolving world of technology

Health Insurance
Broken bones, root canals, contacts… We’ve got you covered! Cloud 9 offers competitive benefits for medical, dental and vision.

Profit Sharing
Be a part of Cloud 9 growth and share in Cloud 9 success with discretionary Profit Sharing contribution in retirement account. This gives you advantage of long-term tax-free compounded growth.

Protection Insurance
Company provides Short-Term/ Long-Term disability coverage and Term Life insurance.

Holiday Pay
National holidays are designated as time-off for our employees to enjoy time with loved ones.

Paid Training
We are invested in your success, and we want to help you continue to hone and develop your skills. We have a budget to help continue to grow your career!

Performance bonus
Bonus given to employees based on their extraordinary hard work.

401 (k) and Profit Sharing
Cloud 9 makes planning for your retirement a focus so we offer 401(k) plans with non-elective match from Cloud 9.

Vacation/Paid time-off
Time away from work is necessary for peak performance so accrued paid time off is standard.
What our Team Says
Current Openings
About Cloud 9 Infosystems
Cloud 9 Infosystems is a leading technology consulting firm focused on growing enterprises. Cloud Technology Consulting Practice: Cloud 9 Infosystems guides clients to get the most from cloud technologies by envisioning, architecting, developing, implementing, and managing their cloud systems. Cloud 9 Infosystems’ expertise is in building custom solutions that leverage public and private cloud paradigms to solve complex customer scenarios. Microsoft Dynamics Practice: Cloud 9 Infosystems has implemented Microsoft Dynamics CRM and ERP solutions — both on-premise and on-cloud — from the basic out-of-the-box model to a complex architecture featuring automation, dashboards, system integration, and custom development. Cloud 9 Infosystems offers strategically configured dynamic solutions tailored to specific industry processes. Cloud 9 Infosystems principals are Microsoft alumni with more than 29 years of collective experience. This, along with our global delivery capabilities, makes Cloud 9 Infosystems uniquely qualified to undertake any demanding cloud computing assignment. Cloud 9 Infosystems is a Microsoft Gold Partner in Cloud Platform, Data Analytics, Application Development, and Application Integration.
If you aspire to learn, grow and excel and work for a company that invests in its people and resources and offers unlimited opportunities and best compensation packages in the industry, including offering benefits such as 401K, profit sharing, paid vacations, and floating holidays. Cloud 9 Infosystems is the company for you.
For more information, please visit:
Job Title:Azure Fabric
Location:Remote
Experience Required:4-8 Years
Job Type:Full-Time
About the Role:
We are looking for an experienced Azure Fabric Engineer to join our data engineering team. The ideal candidate will have hands-on experience with Microsoft Fabric, data modeling using Medallion Architecture, and cloud-based ETL tools like Azure Data Factory. This role requires a deep understanding of modern data engineering practices, including building scalable data pipelines, working with notebooks, and integrating data for analytics and reporting.
Key Responsibilities:
- Design and implement data pipelines and lakehouse architecture using Microsoft Fabric.
- Develop robust data models based on the Medallion Architecture (Bronze, Silver, Gold layers).
- Build and manage pipelines using Azure Data Factory (ADF) or Dataflow Gen2. Work with MS Fabric PySpark Notebooks to clean, transform, and process data.
- Enable end-to-end analytics using Power BI, including DAX, visuals, and data sets.
- Collaborate with business stakeholders and analysts to deliver accurate, high quality data solutions.
- Maintain and optimize data pipelines for performance, scalability, and reliability.
Required Skills & Qualifications:
- Hands-on experience with Microsoft Fabric.
- Strong data modeling skills using Medallion Architecture.
- Expertise in Azure Data Factory / Dataflow Gen2.
- Experience with MS Fabric PySpark Notebooks.
- Proficiency in Power BI for reporting and dashboards.
- Excellent SQL skills and knowledge of data warehousing concepts.
- Strong communication, negotiation, and presentation skills.
- Ability to work independently and in a team environment.
- Bachelor’s degree in IT or a related field. MBA is a plus.
Job Title:Azure Fabric Location:Remote Experience Required:4-8 Years Job Type:Full-Time About the Role: We are looking for an experienced Azure Fabric Engineer to join our data engineering team. The i...
Objectives of this Role
- Collaborate with the CEO / Directors in setting and driving organizational vision, operational strategy, and hiring needs
- Translate strategy into actionable goals for performance and growth helping to implement organization-wide goal setting, performance management, and annual operating planning
- Oversee company operations and employee productivity, building a highly inclusive culture ensuring team members thrive and organizational outcomes are met
- Ensure effective recruiting, onboarding, professional development, performance management, and retention
- Adhere to company, federal, state, and local business requirements, enforcing compliance and taking action when necessary.
Job Responsibilities
- Analyze internal operations and identify areas of process enhancement
- Develop actionable business strategies and plans that ensure alignment with short-term and long-term objectives developed in tandem with the CEO / Directors
- Directly oversee operations, HR, and accounting, and partner with the CEO on sales management to budget for sufficient investment capital to achieve growth targets over the near term
- Aggressively manage capital investment and expenses to ensure the company achieves investor targets relative to growth and profitability
- Monitor performance with tracking and establish corrective measures as needed, and prepare detailed reports, both current and forecasting
- Maintain and build trusted relationships with key customers, clients, partners, and stakeholders
- Responsible for All operations activities, delivery management, process management
- Design policies that align with overall strategy and implement efficient processes and standards
- Coordinate customer service operations and find ways to ensure customer retention
- Good Team Handling Experience
- Address the infrastructure requirements for the growing and day-to-day business needs
Skills and Qualifications
- Bachelor’s degree in business administration, or a related field
- 10 to 15+ years’ experience in IT Operations
- Good experience in ITIL and Cloud
- Leadership skills, with steadfast resolve and personal integrity
- Understanding of advanced business planning and regulatory issues
- A solid grasp of data analysis and performance metrics
- Be able to diagnose problems quickly and have foresight into potential
Experience Required: 10 to 15 plus years.
Qualifications Required: Graduate in any field.
Job Location: Ghatkopar, Mumbai
Objectives of this Role Job Responsibilities Skills and Qualifications Experience Required: 10 to 15 plus years. Qualifications Required: Graduate in any field. Job Location: Ghat...
Responsibilities:
1. App Development: Design, develop, and deploy custom applications using Microsoft Power Apps. This includes creating apps from scratch or modifying existing ones to meet business requirements.
2. Integration: Integrate Power Apps with various data sources, including Microsoft Dataverse, SharePoint, SQL Server, and third-party APIs.
3. Customization: Customize user interfaces and functionality using Power Apps formulas, custom connectors, and Power Automate for workflow automation.
4. Testing and Debugging: Perform thorough testing and debugging of applications to ensure they are robust, efficient, and free of errors.
5. Documentation: Maintain comprehensive documentation of app development processes, including design specifications and user guides.
6. Collaboration: Work closely with stakeholders, including business analysts, project managers, and end-users, to gather requirements and ensure the applications meet their needs.
7. Maintenance: Provide ongoing support and maintenance for deployed applications, including troubleshooting and resolving issues as they arise.
Essential Skills:
1. Technical Proficiency:
o Power Apps: In-depth knowledge of canvas apps, model-driven apps, and portals.
o Power Automate: Ability to design and implement workflows and automation processes.
o Dataverse: Understanding of how to work with Dataverse for data storage and management.
o Development Languages: Experience with Power Fx, JavaScript, and/or other relevant scripting languages.
o Integration Skills: Familiarity with integrating Power Apps with various data sources and services.
2. Problem-Solving: Strong analytical skills to troubleshoot and solve complex issues related to app development and deployment.
3. User Experience (UX): Ability to design user-friendly interfaces and ensure a smooth user experience.
4. Project Management: Capability to manage multiple projects simultaneously and meet deadlines.
5. Communication: Excellent communication skills for effectively interacting with tea members, stakeholders, and end users.
Desired Qualifications:
1. Experience: 2 – 4 years of hands-on experience in developing and deploying Power Apps solutions.
2. Certifications: Relevant certifications such as Microsoft Certified: Power Platform App Maker Associate or Microsoft Certified: Power Platform Developer Associate can be beneficial.
3. Education: A degree in Computer Science, Information Technology, or a related field is often preferred.
Experience Required: 3 – 5 years.
Qualifications Required: Bachelor’s in Computer Science, Information Technology.
Responsibilities: 1. App Development: Design, develop, and deploy custom applications using Microsoft Power Apps. This includes creating apps from scratch or modifying existing ones to meet business...
Escalation Manager – IT
An Escalation Manager in the IT field is responsible for overseeing and managing the escalation process for technical issues or incidents within an organization. Their primary goal is to ensure that critical issues are resolved promptly and efficiently to minimize downtime and impact on business operations. Here is a sample job description for an Escalation Manager in IT:
Job Summary:
As an Escalation Manager, you will be responsible for coordinating and managing the escalation process for technical issues or incidents reported by customers or internal teams. You will work closely with various stakeholders, including support teams, engineers, project managers, and senior management, to ensure timely resolution of critical incidents. Your expertise in technical troubleshooting, communication, and problem-solving will play a vital role in minimizing downtime, meeting service level agreements (SLAs), and maintaining customer satisfaction.
Job Responsibilities:
- Receive, evaluate, and prioritize technical issues or incidents escalated from support teams, ensuring alignment with defined SLAs and business priorities.
- Collaborate with cross-functional teams, including support, engineering, and operations, to gather relevant information and resources required for issue resolution.
- Act as the central point of contact for all escalated issues, providing regular updates to stakeholders and customers on the status, progress, and estimated time to resolution.
- Identify and assess the impact of critical incidents on business operations, escalating appropriately to senior management and triggering the necessary crisis management procedures.
- Facilitate problem-solving sessions and bridge communication between technical teams to expedite incident resolution and ensure effective knowledge sharing.
- Analyze incident trends and patterns to identify areas for improvement in processes, tools, or training, and provide recommendations to prevent future escalations.
- Develop and maintain escalation management policies, procedures, and guidelines to streamline and standardize the escalation process.
- Conduct post-incident reviews to identify root causes, lessons learned, and areas for improvement, and drive the implementation of corrective actions.
- Provide leadership and guidance to the support team during high-pressure situations, ensuring a focus on customer satisfaction and continuous improvement.
- Stay up to date with emerging technologies, industry best practices, and trends in escalation management to enhance operational efficiency.
Requirements:
- Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience).
- Proven experience in a similar role, such as Incident Manager, Problem Manager, or Technical Support Manager, with a strong focus on incident escalation and resolution.
- In-depth knowledge of ITIL (Information Technology Infrastructure Library) framework and incident management best practices.
- Excellent technical troubleshooting and problem-solving skills, with the ability to assess complex situations and make decisions under pressure.
- Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders at all levels.
- Exceptional organizational and time management skills, with the ability to prioritize and manage multiple escalated incidents simultaneously.
- Experience with incident management tools and systems, such as ServiceNow, JIRA, or Remedy.
- Demonstrated leadership abilities, including the ability to remain calm and composed in high-pressure situations and inspire confidence in others.
- Analytical mindset with a focus on continuous improvement, leveraging data and metrics to drive operational excellence.
- ITIL certification is a plus.
Experience Required: 3 – 5 years.
Qualifications Required: Bachelor’s in Computer Science, Information Technology.
Job Location: Ghatkopar, Mumbai
Escalation Manager – IT An Escalation Manager in the IT field is responsible for overseeing and managing the escalation process for technical issues or incidents within an organization. Their primar...
Power BI Developer
We are seeking a talented and motivated individual to join our team as a Junior Power BI Developer/Analyst. The ideal candidate will have 3 – 4 years of experience working with Power BI and a strong passion for data visualization and analysis.
Responsibilities:
- Develop and maintain Power BI reports and dashboards to provide insights into business performance and
- Collaborate with business stakeholders to understand their data analysis needs and
- Design data models and ETL processes to transform raw data into actionable insights.
- Create interactive visualizations and reports that effectively communicate key metrics and
- Perform data analysis to identify trends, patterns, and outliers, and make recommendations for
- Optimize report performance and data refresh schedules to ensure timely and accurate delivery of
- Stay current with Power BI best practices and new features, and provide training and support to end-users as
- Assist in troubleshooting and resolving issues related to data visualization, data integrity, and report
Qualifications:
- Bachelor’s degree in Computer Science, Information Systems, or related
- 3 – 4 years of experience working with Power BI, including report development and data
- Strong proficiency in SQL for data manipulation and
- Experience with data visualization best practices and
- Ability to translate business requirements into technical
- Excellent communication and interpersonal skills, with the ability to work effectively in a collaborative team
- Attention to detail and a commitment to delivering high-quality
- Knowledge of other BI tools (such as Tableau, QlikView, or Domo) is a
Experience Required: 3 – 4 years.
Qualifications Required: Bachelor’s in Computer Science, Information Technology.
Job Location: Ghatkopar, Mumbai
Power BI Developer We are seeking a talented and motivated individual to join our team as a Junior Power BI Developer/Analyst. The ideal candidate will have 3 – 4 years of experience working with Po...
Responsibilities
- Develop winnable and profitable solution proposals meeting client requirements.
- Work closely with the sales team and be a single point of contact for deals taking end-to-end responsibility for proposal response preparation.
- Understand and evangelize about the company’s cloud-based solutions portfolio to
- potential and existing clients.
- Network with industry partners and current accounts to bring in new client opportunities.
- Help identify and then develop partner strategies for specific customers in key market segments.
- Activities include Understanding client requirements, developing solution plans, solution architecture, project estimation/ estimation review, coordinating with Technical Consultants like Delivery/ Data connectivity /Deal Financials, etc., financial modeling, project plans, orals presentations, anchor customer visits, creating sales collaterals, etc.
- Facilitate Solution Reviews with internal stakeholders for approvals.
- Final editing/ reviews of proposal response documents and create client deliverable package
- Attend client meetings across the deal lifecycle from initiation, demos, solution reviews, negotiations, closure, etc.
- Managing repository of Reusable content and assets (Presales Portal, Dashboard, Templates etc.)
Requirements
- 3 – 6 years’ experience working for a technology solution consulting organization.
- Pursued assigned vertical market with cloud solutions and offerings.
- Managed lead generation and appointments.
- Maintained a pipeline of closeable opportunities.
- Expand existing relationships and position for future opportunities.
- End to End experience in pre-sales and solution proposal management
- Self-motivated and able to work independently with minimal supervision.
- Ability to handle a team and perform final reviews for proposals/client deliverables.
- Excellent business communication, presentation, written, and interpersonal skills.
- Ability to represent the organization in client meetings explaining services, capabilities, and proposal solutions.
- Quick learner with the ability to research new technologies and topics.
- Self-driven with the ability to work in teams.
- Good content representation skills using Word, PowerPoint
- Ability to prepare high-level estimates, project plans, and resource plans for proposals.
- Strong understanding of cloud computing technologies, business drivers, and emerging trends and their impact on partners and customers.
- Strong experience in SaaS sales especially Office 365 / Google Suite / Dynamics/Azure/AWS
Experience Required: 3 to 6 years.
Certification required: AZ – 900
Qualifications Required: Graduate in any field.
Job Location: Ghatkopar, Mumbai
Responsibilities Requirements Experience Required: 3 to 6 years. Certification required: AZ – 900 Qualifications Required: Graduate in any field. Job Location: Ghatk...
Job Responsibilities
– Manage SQL Server databases
– Configure and maintain database servers and processes
– Monitor the system’s health and performance
– Ensure high levels of performance, availability, sustainability and security
– Analyze, solve, and correct issues in real time
– Provide suggestions for solutions
– Refine and automate regular processes, track issues, and document changes
– Assist developers with query tuning and schema refinement
– Perform scheduled maintenance and support release deployment activities after-hours
– Specific skills needed to perform or understand SQL queries, should be able to write queries for good support of database validations or logs
– Good knowledge on high availability(Always ON, Replication, clustering etc.)
– Able to make quick and right decisions during business hours and off hours on weekends if there is something wrong related to the database or server.
– Should be able to make the right decisions on blocking issues
– Troubleshooting slow-running queries and taking necessary steps to resolve them
– Troubleshooting the failed backup jobs
– SQL Server Version Upgrades
– DBA is often needed to deploy the SQL Server portion of software releases
– Storage Migrations – Work with Storage team to move network attached storage to another filer
– Experience with supporting SQL Server in the cloud environment.
– Should have excellent communication skills to effectively interface with client users’ internal offshore team.
Experience Required: 3 to 8 years.
Qualifications Required: B.Sc. in Any Specialization, BCA in Computers, B. Tech/B.E. in Any Specialization
Job Location: Ghatkopar, Mumbai
Job Responsibilities – Manage SQL Server databases – Configure and maintain database servers and processes – Monitor the system’s health and performance – Ensure high levels of performance, ...
The ideal candidate will need to demonstrate:
- Deep technical skills in infrastructure, software architecture, and cloud computing
- Customer-facing skills, ideally gained in presales or consultancy roles, allow them to represent Azure Cloud to customers.
- Demonstrated ability to think strategically about solutions to business, product, and technical challenges.
- Awareness of technology trends and how they impact the way businesses consume IT.
Job Overview
- Support the Business development team to help formulate a strategy to help the adoption of Azure within the focus industry verticals.
- Guide customers to ensure success in building and migrating applications, software, and services following the principles of the Azure Well-Architected Framework.
- Help educate enterprise customers on the value proposition of Azure, and AWS and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud. Help provide one-to-few and one-to-many training sessions to transfer knowledge to customers considering or already using Azure.
- Act as a technical liaison between customers, service engineering teams, and support. Design enterprise cloud technical strategy
- Define and document cloud solution architecture(s) including technical designs and diagrams. Design and deploy dynamically scalable and highly available services on the Azure platform.
- Build and deploy production systems in Azure Design cloud network connectivity architecture. Handling a team of 4 – 5 cloud consultants.
Technical Knowledge
- Good experience on Azure Infra level.
- Basic experience configuring and deploying applications in Amazon Cloud using features such as Elasticache, Redshift, Lamda, API Gateway
- Experience with Amazon APIs for integration
- Experience with IAAS, PAAS SAAS Services.
- Good Experience in CAF and Azure Architected framework.
Qualifications
- Bachelor’s Degree in Computer Science.
- 8+yrs of IT experience.
- 5+yrs of Experience on Azure
- Good Experience on Azure Infrastructure, Deployments, Migrations.
- Good Hands on Experience on IAAS, PAAS, SAAS Services.
- Good Experience on End to End Azure Architecture designing support deployment and migrations.
- Good Experience on Team Handling.
- Good Experience on AWS Technology will be an added advantage.
- Certified Az-301, Az-300 will be an added advantage.
Required Qualifications:
Minimum 4 years of hands-on experience implementing Azure including Azure and AWS services.
- Strong knowledge of leading-edge technologies, tools, and software and services vendors
- 7+years of proven consulting experience
- Extensive work experience in a client delivery role with direct client interaction
- Good experience on Azure Infra level.
- Good experience in designing architecture and architecture diagrams.
Experience Required: 7 plus years.
Qualifications Required: Bachelor’s in Computer Science, Information Technology.
Certification required – AZ – 300, AZ – 301, AZ – 303, AZ – 304
Job Location: Ghatkopar, Mumbai
The ideal candidate will need to demonstrate: Job Overview Technical Knowledge Qualifications Required Qualifications: Minimum 4 years of hands-on experience implementing Azure inclu...
Job Title: Azure Fabric
Presales engineers
Presales engineers or technical engineers are professionals who are technically skilled members of an IT sales team. They understand and draw up customer requirements and recommend the right products or services to their customers. These professionals analyze the existing products or services and help a company develop solutions that resonate with the audience’s requirements. Managers often rely on presales engineers to provide accurate customer information and requirements during a sales meeting.
As this role requires a professional to think analytically to develop viable solutions, employers prefer presales engineers with excellent technical and analytical thinking.
Job Responsibilities of a presales engineer are:
- Pitch solutions to a customer and explain all the features and benefits of a particular product or service.
- Prepare cost estimates and technical proposals such that they meet the client’s requirements.
- Help sales executives during technical presentations.
- Respond to a request for information (RFIs) or request for proposals (RFPs) fromcustomers.
- Determine the technical requirements to meet customer goals.Skills Of Presales Professionals Presales professionals are an important asset for the sales team and a business. These professionals require hard and soft skills to excel in their careers. Some common skills to master for a successful career are:
- Communication skills
- Analytical skills
- Teamwork skills
- Problem-solving skills
- Strategic thinking skills
Note: Candidates with experience with Azure Calculator and M365 would be preferred. We expect people to come from different backgrounds (hardware sales, etc.) and are fine bringing them on board and training them.
Experience Required: 3 plus years and above.
Qualifications Required: Bachelor’s in Computer Science, Information Technology.
Job Location: Ghatkopar, Mumbai
Job Title: Azure Fabric Presales engineers Presales engineers or technical engineers are professionals who are technically skilled members of an IT sales team. They understand and draw up cu...
Inside Sales Representative (Microsoft O365 licenses, AWS, Azure)
Experience
- 3-5 years in industry
- 3+ years with Cloud Sales Experience
- Good Experience in Solution Selling Like AWS,Azure,0365,G-suit.
- License sales and implementation/support services with associated products
- Familiar with Cold Calling
- Exposure to the entire sales cycle
- Carried quota with a track record for conversions
- Coordinating with Sales team.
- Good experience on Lead generation
- Targeting for prospects Customer
Qualifications Criteria
- Customer relationship flair
- Good Communication skills
- Collaboration with Marketing team for leads
- Ability to articulate company products, services and support model
- Ability to qualify prospects and ask probing questions
- Qualification should be an any Graduate.
- Develop winnable and profitable solution proposals meeting client requirements.
- Work closely with sales team and be single point of contact for deals taking end to end responsibility for proposal response preparation.
Inside Sales Representative (Microsoft O365 licenses, AWS, Azure) Experience Qualifications Criteria
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